Shipping Notification Emails: Which Ones to Send, and When
After the order confirmation, shipping emails are the messages your customers open most. They are waiting for something they paid for, so they actually read them. […]
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Category: Customer experience
How to Cut “Where Is My Order?” Emails in WooCommerce
Every online store knows the email: “Hi, I ordered last week – where is my order?” One on its own is harmless. Fifty a week is […]