Follows every parcel
Checks open shipments on a smart schedule, shows the local tracking number once the parcel reaches the destination carrier, and marks orders Delivered.
Shipment tracking for WooCommerce
Every parcel tracked. Every customer informed.
ParcelKite adds tracking numbers to your orders, follows every parcel automatically – from the warehouse to the customer's door – and emails your customers at each step. Plans by the parcels you ship each month, on as many sites as you like.
Free forever · 30 tracked parcels a month · No card needed · Ask our assistant
Order #1042Cainiao → Canada Post · LP00612345678
Out for delivery
- Out for deliveryToronto, ON · Today, 8:12 am
- Arrived at the local post officeToronto, ON · Yesterday, 9:40 pm
- Cleared customsVancouver, BC · Mar 3, 2:05 pm
- Departed the origin countryInternational hub · Feb 27, 6:30 am
- ShippedYour store · Feb 26, 4:18 pm
Email sent to the customer: "Out for delivery"
- WooCommerce (HPOS ready)
- Cross-border tracking
- 60+ carriers
- Email & SMS updates
- PayPal tracking sync
Features
Tracking that runs itself
One plugin for adding tracking numbers and following the parcels – instead of two plugins and a monthly tracking bill.
Built for cross-border
Cainiao and CJPacket tracking for cross-border parcels, plus 60+ carriers in the US, Canada, UK, Europe and Asia.
Customers stay informed
Branded emails for shipped, in transit, out for delivery and delivered – and SMS if you want. Fewer "where is my order?" emails.
Tracking in seconds
Tracking box on every order, an Awaiting shipment screen, CSV import, carrier auto-detection, ShipStation and Ali2Woo integrations.
PayPal tracking sync
Tracking numbers are sent to PayPal automatically, which helps you avoid payment holds and win disputes.
Late-parcel radar
A dashboard of every shipment, plus a daily report of late parcels and delivery problems before customers complain.
How it works
Live in three steps
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Install & activate
Upload the plugin and enter the license key from your order email.
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Add tracking
Type it on the order, import a CSV, or let ShipStation, Ali2Woo or CJ add it for you.
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Relax
ParcelKite follows the parcel, updates the order and emails your customer at every step.
Questions? Ask our assistant
The chat on this site knows ParcelKite inside out – carriers, setup, licenses and pricing.
Pricing
Pay for the parcels you ship
Start free with 30 tracked parcels a month – forever, no card needed. Upgrade when you ship more. Unlimited sites, every carrier and every feature on every plan.
FAQ
Frequently asked questions
Something else? Email us or ask the chat.
Is there a free plan?
Yes. The Free plan follows 30 parcels a month, forever – no card needed, on as many sites as you like, with every feature. When you ship more, choose a paid plan and enter its license key in ParcelKite ▸ Settings ▸ License.
How are parcels counted?
Each new parcel ParcelKite starts following uses one tracking credit, however many updates it gets – parcels already on their way keep updating. Monthly plans get their parcels each month; yearly plans get the whole year's parcels at once (for example 3,000 a month = 36,000 for the year), so busy months are no problem. Used them up early? Renew early for a fresh set right away, or upgrade – meanwhile new parcels keep their carrier tracking link and start automatically as soon as credits allow.
Can I use it on several stores?
Yes – every plan works on as many sites as you like; the parcels are shared by all of them.
Which carriers are supported?
60+ carriers are built in, including Cainiao, CJPacket, YunExpress, USPS, UPS, FedEx, DHL, Canada Post and Royal Mail. You can add any other carrier with its own tracking link.
I ship cross-border or dropship. Does it work?
Yes – that is what it was built for. Parcels are followed through Cainiao and CJPacket, and the local tracking number appears once the parcel reaches the destination country.
Already using another shipment tracking plugin?
Just activate ParcelKite. It picks up the tracking numbers, carriers, order statuses and shipment history already on your orders, switches the other plugin off and carries on – nothing is lost.
Which emails do customers get?
Shipped, in transit, out for delivery, delivered and problem emails, in your store's design. Each one can be switched off or edited.
How do I get updates?
As long as your license is active, new versions appear under Dashboard ▸ Updates like any other plugin.
Stop answering "where is my order?"
Install ParcelKite today and let every customer see where their parcel is – automatically.
Free forever · 30 tracked parcels a month · No card needed